GDPR Compliance

Overview

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. lunar-maple is committed to ensuring compliance with GDPR requirements for all users, regardless of their location.

Data Controller

lunar-maple acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.

Contact details:

lunar-maple
350 Bay Street, Suite 700
Toronto, ON M5H 2S6
Canada

Email: [email protected]

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights.

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex or you have made numerous requests, we may extend this period by a further two months, but we will inform you of this extension.

We may need to verify your identity before processing your request.

International Data Transfers

As lunar-maple is based in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection.

When we transfer data to service providers in other countries, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Data Protection Officer

For any questions regarding our data processing practices or to exercise your GDPR rights, please contact our data protection team at [email protected].

Right to Lodge a Complaint

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.

Changes to This Notice

We may update this GDPR notice from time to time. Any changes will be posted on this page with an updated revision date.